TERMS OF SERVICE
Kernow-Webhosting hosting plans are to be used by the primary owner only. Clients are not permitted to resell, store or give away web-hosting services of their website to other parties, unless they have prior permission from Kernow-Webhosting, or are using one of our Reseller Plans. Kernow-Webhosting reserves the right to refuse service and / or access to its servers to anyone it deems necessary. All services provided by Kernow-Webhosting may only be used for lawful purposes. Transmission, storage, or presentation of any information, data or material in violation of any United States Federal, State or local law is prohibited.
This includes, but is not limited to: copyrighted material, trademark, intellectual property, material we judge to be threatening or obscene. Also prohibited are sites that promote any illegal activity or present content that may be damaging to Kernow-Webhosting servers. Links to such materials are also prohibited. Any illegal activity, including illegal adult content, links to illegal adult content web sites, spamming, cracking or hacking will result in your site being shut down and all your files deleted without warning. We DO NOT allow Internet-Relay-Chat ("IRC") or IRC bots to be operated on our servers. Adult sites and pyramid schemes, such as Autosurf and HYIP sites, are not allowed. Kernow-Webhosting will be the sole arbiter as to what constitutes a violation of this provision.
HIGH RESOURCE USER POLICY
Resources are defined as cpu utilisation and / or resource manipulation. Kernow-Webhosting may implement the following policy to its sole discretion:
When a website is found to be monopolising the resources available, Kernow-Webhosting reserves the right to suspend or terminate that account immediately.
This policy is only implemented in extreme circumstances and is intended to prevent the misuse of our servers. An agreement is normally reached with a client, allowing them to upgrade their web hosting plan for an additional fee.
All accounts are set up on a prepay basis. Kernow-Webhosting reserves the right to change prices of accounts or services at any time. Prepayment is due every anniversary month following the date the account was established. Clients will automatically be charged at this time unless email cancellation request has been confirmed by Kernow-Webhosting. Cancellation requests must be sent to support@Kernow-Webhosting.com at least five business days prior to your next billing date.
In situations where the card number on file is declined, Kernow-Webhosting will immediately suspend the facility to purchase services on-line until the outstanding charge is processed successfully. In addition, Kernow-Webhosting reserves the right to suspend other services until the outstanding debt is cleared. The client is responsible for all money owed on the account from the time it was established to the time that the client sends an emailed cancellation request.
All invoices will be sent directly to clients via email shortly after the online purchase has been made. At this point the client's card will be charged automatically.
CANCELLATION AND REFUNDS
Kernow-Webhosting reserves the right to cancel a clients account at any time, if it is found that the client contravened Kernow-Webhosting's terms of service. The clients account will be terminated immediately, and a refund will not be provided. Clients may cancel their account at any time.
We provide a 30 day money back guarantee on all our hosting plans. If a client cancels during the initial 30 days, the client will receive a full refund. Domain purchases are not covered by this guarantee as registration fees are non-refundable. There are no refunds for clients after the initial 30 days.
Client agrees to use all Kernow-Webhosting services and facilities at their own risk. Client agrees that it shall defend, indemnify, save and hold Kernow-Webhosting harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees asserted against Kernow-Webhosting, its agents, its clients, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product/service sold by client, its agents, employees or assigns. client agrees to defend, indemnify and hold harmless Kernow-Webhosting against liabilities arising out of; (1) any injury to person or property caused by any products sold or otherwise distributed in connection with Kernow-Webhosting servers; (2 any material supplied by client infringing or allegedly infringing on the proprietary rights of a third party; (3) copyright infringement and (4) any defective products/services sold to a client from Kernow-Webhosting servers.
Kernow-Webhosting is committed to an anti-Spamming policy. Under this policy, we prohibit Spam, or any unsolicited commercial email, from being sent over the Kernow-Webhosting network, by clients or any other users of the Kernow-Webhosting network (including clients' clients). We reserve the right to terminate the services, without prior notice, of any client disregarding this policy. Sending unsolicited commercial email (spam), cross-posting messages to a large number of usenet groups, posting obscene or threatening messages while using or referring to an Kernow-Webhosting email address or web site URL is prohibited. The use of Kernow-Webhosting servers as a mail drop for responses to activities described above is also prohibited.
If you have any complaints or comments regarding spam on our network, please email them to abuse@Kernow-Webhosting.com.
Kernow-Webhosting will not be responsible for any damages your business may suffer, be it direct, indirect or consequential. Kernow-Webhosting makes no warranties of any kind, expressed or implied for services we provide. Kernow-Webhosting disclaims any warranty or merchantability.
Some of the reseller accounts offer unlimited domains. These means you can have as many domains as you require, providing they stay within the space / bandwidth allotments. Diskspace and bandwidth can be upgraded at any time, be emailing sales@Kernow-Webhosting.com